<p> </p> <p class="Default" style="line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Lounge Ambassador</span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">（</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Beijing</span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">）</span></strong></p> <p class="Default" style="line-height: 110%;"><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">贵宾室大使</span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> <span lang="EN-GB">(</span></span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">北京</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">)</span></strong></p> <p class="Default" style="line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p> <p class="Default" style="line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext; mso-bidi-font-weight: bold;">Location: Beijing</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Role Introduction:</span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">In order to become one of the world’s greatest service brands, service excellence is at the heart of our core brand value proposition. Lounge Ambassador play a crucial role at the lounge by demonstrating to our customers the 3 key brand values of ‘Thoughtful’, ‘Progressive’ & ‘Can-do Spirit’, making all the moments of truth memorable by understanding the voice of our customers and ensuring top-notch lounge experience.</span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1; mso-ansi-language: EN-GB;">Key Responsibilities:</span></strong></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1; mso-ansi-language: EN-GB;"> </span></strong></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support Lounge Supervisor to manage lounge team.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Be in charge of managing customer requests for the entire lounge, primarily Business class lounges, as well as consolidating customer feedback for continuous improvement and new ways of personalising the experience.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Keep Supervisor informed of all matters of significance, handling and/ or outcomes upon need.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">4</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Deliver excellent customer service for customers in accordance to company and legal standards relating to service, food safety, health and safety.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">5</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Possess fundamental airline operations and hospitality knowledge to supplement Premium Service Team and ensure positive seamless experience within the lounge.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">6</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Interact with customers, anticipate their needs and be responsible for delivering special and personalized lounge experiences to high value customers and delight them utilizing digital tools and operational inputs.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">7</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Deliver start of shift duties such as stocking service counters, ensuring lounge seating area cleanliness.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">8</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">During the shift, responsibilities include and are not limited to:</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Guest relations</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Greet customers warmly upon arrival.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Engage with passengers and build rapport by initiating conversations and offering personalized assistance.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Address inquiries and provide information upon customer needs e.g. lounge facilities, Cathay membership.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Handle customer feedback, complaints and requests in a professional and timely manner. Gather customer feedback to improve lounge experience.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Conduct lounge tours for VIPs, events, and stakeholders upon need.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Be a continual source of information, help and assistance to customers.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Lounge operations</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Monitor the lounge environment, including seating areas, dining areas, and restrooms, to ensure that they are clean, tidy and well maintained.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">See to it that customers are seated comfortably and there is Server present to take orders. Acknowledge orders and, where necessary, serve food and beverages.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Delegate tasks to lounge team as per customer and operational needs.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Conduct quality control and/ or quality audit activities.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Concierge services</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Assist customers with any travel-related inquiries, such as baggage handling, flight connections, and serving child passengers.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Offer personalized suggestions for activities and experiences that align with customers' interests and preferences.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">4</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Check-in, Boarding and Disruption Handling services</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Ability to operate the check-in system to perform smooth Check-in, Boarding and Protection handling duties.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">During disruptions, be capable of providing protection to passengers and assisting with flight changes while complying with local CIQ formalities.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">5</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Communication and collaboration</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Collaborate with other departments to address operational requirements and maintain service standards.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Attend regular training sessions to enhance product knowledge and stay updated on airline policies and procedures.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Share passenger feedback and insights with relevant teams to improve the overall passenger experience.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"> </p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">9</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Through proper coaching training, act as a coach to new joiners during their on-job-training and impart operational knowledge, customer insights and company and legal standards.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">10</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Keep up to date on the latest regulatory and service requirements, ensuring alignment of policies and procedures with operational standards.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">11</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Emergency and Accident and Crisis Response responsibilities as required.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">12</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Any other reasonable task as requested including engaging in non-operational duties and projects.</span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1; mso-ansi-language: EN-GB;">Qualifications / Experience:</span></strong></p> <p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">1</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Academic qualifications</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">1</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">College degree is desirable</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">2</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Diploma in Hospitality / F&B or related disciplines is an advantage.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">2</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Knowledge, skills, training and experience</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">1</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Good English skills on reading, writing, speaking and listening.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">2</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">1-2 years relevant working experience in hotel management, catering hospitality, fine dining, and sizeable luxury hotel or in similar capacity is an advantage.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">3</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Work experience at lounge / airport is desirable.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">4</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Customer oriented, energetic with helpful and outgoing personality.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">5</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Eager to expand knowledge and skills in Food & Beverage industry.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">6</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Demonstrate a positive attitude, attention to detail, great team work, ability to work well under pressure.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">6</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Flexible and adaptable to work in different working hours, able to work overtime in case of flights delay.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></p> <p class="MsoNormal"><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; background: white; mso-ansi-language: EN-GB;">个人信息和申请程序：</span></strong></p> <p class="MsoNormal"><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-theme-font: minor-fareast; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-fareast; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">国泰航空致力推动平等就业机会。申请人提供的个人数据将严格依据公司的《</span><span class="MsoHyperlink"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 宋体; mso-ascii-theme-font: minor-fareast; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-fareast; mso-bidi-font-family: Arial; background: white; mso-ansi-language: EN-GB;"><a href="https://careers.cathaypacific.com/cn/pics-page#tabPageContent-tab-02-tab"><span lang="EN-US"><span lang="EN-US">个人信息收集声明</span></span></a></span></span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-theme-font: minor-fareast; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-fareast; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">》仅供招聘所用。申请人如八周内尚未获取进一步通知，可视为此次申请不成功。我们保留您的信息记录的时间，不会超过我们获取信息的目的和任何其他允许的相关目的所必需的时间。如果您的申请没有成功，我们将把您的详细信息保存在档案中，保存的时间将延长至处理您的申请所需的时间，或者在您同意的情况下，保存更长时间以匹配未来的工作机会。</span></p> <p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; color: red; background: white; mso-ansi-language: EN-GB;"> </span></p> <p class="MsoNormal"><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">注意</span><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">:</span></p> <p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、所有中国内地职位的劳动合同遵循当地条款。</span></p> <p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、应聘者须持有中国身份证。</span></p> <p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、一旦确认录用，将安排与国泰航空指定的当地第三方人力资源机构签订劳动合同，及由其负责档案保管。</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Job Application:</span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-US" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext; mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">Please scan the QR code below to apply for the job.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-US" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext; mso-ansi-language: EN-US; mso-bidi-font-weight: bold;"><img src="http://10.201.0.12:8081/images/20250918095654434342.png" alt="" width="150" height="150" /></span></p> <p> </p>