职位详情
<p class="Default" style="line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Airport Lead</span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">（</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Chengdu</span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">）</span></strong></p>
<p class="Default" style="line-height: 110%;"><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">机场代表</span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> <span lang="EN-GB">(</span></span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">成都</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">)</span></strong></p>
<p class="Default" style="line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p>
<p class="Default" style="line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext; mso-bidi-font-weight: bold;">Location: Chengdu</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Role Introduction:</span></strong></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';">1</span><span style="font-size: 10.0pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';">To supervise and support the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift whilst conforming to established safety and security standards.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';">2</span><span style="font-size: 10.0pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';">To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognized regardless of circumstance.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1; mso-ansi-language: EN-GB;">Key Responsibilities:</span></strong></p>
<p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1; mso-ansi-language: EN-GB;"> </span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Safety First, Quality Always</span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards<span style="mso-spacerun: yes;"> </span></span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Achieve absolute operational integrity with zero safety defects and security infringements</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Operational Excellence</span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Supervise and support Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence of being on time and error free</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Assist to implement innovative ideas and strive to do things differently and better in all aspects of airport operations </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Assist in ensuring and maintaining operational and productivity performance conformance to standards</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">4</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support airport management to conduct regular Quality Control checks on station performance including provision of service by suppliers as required </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">5</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Conduct flight briefings as required</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">6</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Willing to take up extra responsibilities (e.g. projects) and work shift duties</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">7</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Undertake any other reasonable task as required<span style="mso-spacerun: yes;"> </span></span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Outstanding Product and Services </span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Ensure people and team are up-to-date with the latest product knowledge and support the team to effectively utilise products and services to provide the highest possible quality of experience for our customers across all<span style="mso-spacerun: yes;"> </span>touch points </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support the use of new technologies in the provision of customer service </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">4</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Give recognition to our highest-value customers (front-end and elite Marco Polo members)</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">4</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Crisis Management capability and preparedness </span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Familiarity with all contingency plans and manual fall-back procedures to meet the required standards<span style="mso-spacerun: yes;"> </span></span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Effectively manage flight disruptions and irregularities and support airport management as required </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Ensure our customers are cared for, informed and given choice where possible through the use of disruption management tools</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">5</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">People and team</span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Motivate the frontline team (suppliers included) to enable supportive and collaborative teamwork </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support the on-boarding process and probation of new hires (suppliers included) as required</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support and encourage the team (suppliers included) to learn and develop through role modelling, mentoring or on-the-job coaching</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">4</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support the team to adopt new challenges and changes</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">5</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Monitor day-to-day team and/or individual team member performance (suppliers included) and raise suggestions for improvement</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">6</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Supplier Management</span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Assist in monitoring and conducting regular performance review meetings with suppliers</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support the Airport Operations Manager to implement any action plan efficiently and keep track of progress with documented records</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">7</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Cost efficiency and productivity</span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Monitor team daily productivity and flexibility in resource deployment</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support the Airport Operations Manager to drive down costs in daily operation</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support station administration duties</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">8</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Represent Cathay interests in the Airport Community</span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Support the Airport Operations Manager to work with external parties in the best interests of the Company – authorities, suppliers and service providers, Oneworld Partners, and other airlines</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Ensure competition compliance involvement in airport-related industry affairs (i.e. AOC)</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">）</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Protect the Company’s reputation</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">9</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">E&A</span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Emergency and Accident and Crisis Response responsibilities as required</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1; mso-ansi-language: EN-GB;">Qualifications / Experience:</span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">1</span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Academic qualifications</span></strong></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">1</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">College degree or above</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">2</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Good command of written and spoken English is mandatory with the local language being an advantage</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">2</span></strong><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Knowledge, skills, training and experience</span></strong></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">1</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">1-2 years solid Customer Service experience, preferably in airlines or airport services</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">2</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Ability to work independently with good decision-making skills</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">3</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Self-motivated and committed leader who enjoys teamwork</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">4</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Strong customer service mentality with strong interpersonal skills</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">5</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Good technical knowledge and capability (multi-skilled) to perform each airport job function (requirement to pass all training arranged by ASD)<span style="mso-spacerun: yes;"> </span></span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">6</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Good understanding of Company policies and international regulatory procedures and all required local regulatory matters<span style="mso-spacerun: yes;"> </span></span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">7</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Ability to handle different operational modes such as normal operations, disruption, Emergency & Accident and contingency situations</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">8</span><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">）</span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;">Adapts to and embraces constant change</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></p>
<p class="MsoNormal"><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; background: white; mso-ansi-language: EN-GB;">个人信息和申请程序：</span></strong></p>
<p class="MsoNormal"><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-theme-font: minor-fareast; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-fareast; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">国泰航空致力推动平等就业机会。申请人提供的个人数据将严格依据公司的《</span><span class="MsoHyperlink"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 宋体; mso-ascii-theme-font: minor-fareast; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-fareast; mso-bidi-font-family: Arial; background: white; mso-ansi-language: EN-GB;"><a href="https://careers.cathaypacific.com/cn/pics-page#tabPageContent-tab-02-tab"><span lang="EN-US"><span lang="EN-US">个人信息收集声明</span></span></a></span></span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-theme-font: minor-fareast; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-fareast; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">》仅供招聘所用。申请人如八周内尚未获取进一步通知，可视为此次申请不成功。我们保留您的信息记录的时间，不会超过我们获取信息的目的和任何其他允许的相关目的所必需的时间。如果您的申请没有成功，我们将把您的详细信息保存在档案中，保存的时间将延长至处理您的申请所需的时间，或者在您同意的情况下，保存更长时间以匹配未来的工作机会。</span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; color: red; background: white; mso-ansi-language: EN-GB;"> </span></p>
<p class="MsoNormal"><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">注意</span><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">:</span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、所有中国内地职位的劳动合同遵循当地条款。</span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、应聘者须持有中国身份证。</span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、一旦确认录用，将安排与国泰航空指定的当地第三方人力资源机构签订劳动合同，及由其负责档案保管。</span></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></strong></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Job Application:</span></strong></p>
<p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-US" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext; mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">Please scan the QR code below to apply for the job.</span></p>
<p><img src="http://10.201.0.12:8081/images/20250905101533881208.png" alt="" width="100" height="100" /></p>
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