新加坡航空公司招聘Key Account Manager (Agency and Group Sales)-上海&北京
职位详情
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph; line-height: 115%;"><strong style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="font-family: 宋体; mso-bidi-font-family: Arial; mso-fareast-language: ZH-CN;">JD</span></strong><strong style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="mso-bidi-font-family: Arial;">– </span></strong><strong style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="mso-fareast-font-family: 宋体; mso-bidi-font-family: Arial; mso-fareast-language: ZH-CN;">Key </span></strong><strong style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Account Manager (Agency and Group Sales) – </span></strong></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph; line-height: 115%;"><span lang="EN-GB" style="mso-bidi-font-family: Arial;"> </span></p>
<p class="MsoListParagraphCxSpFirst" style="text-align: justify; text-justify: inter-ideograph; line-height: 115%;"><span lang="EN-GB" style="mso-bidi-font-family: Arial;"> </span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><strong style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span></strong><!--[endif]--><strong style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Job Scope</span></strong></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-indent: -18.0pt; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">a.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">The primary role of the AM Agency and Group Sales Account Manager is to efficiently grow revenue and market share with SQ China’s agency accounts</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>i.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Own the performance for a portfolio of agencies including tour operators, consolidators, TMCs, etc.</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-SG" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-SG;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>ii.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Thoroughly understand needs of assigned agency accounts through agency contacts, internal/external data, and news sources</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-SG" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-SG;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>iii.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Be a key source of market intelligence on competitors fares, promotions, and market activities</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>iv.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Develop and maintain strong relationships with agency</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>v.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Maintain updated client profile and file sales / contact reports in SMT</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-SG" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-SG;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>vi.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Build relationships with agencies and ensure they are up to date on latest promotions, pricing, and product via multiple channels – phone, email, face-to-face sales calls, in-house staff events</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>vii.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Execute interventions as needed to drive performance via sales levers</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-SG" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-SG;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>viii.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">File sales reports in SMT with account and sales call information including upcoming interactions</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-SG" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-SG;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>ix.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Analyse performance of accounts to adjust solutions as needed and document learnings in SMT</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; line-height: 115%;"><span lang="EN-GB" style="mso-bidi-font-family: Arial;"> </span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">b.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Deliver growth from new leads</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>i.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Stay up-to-date on local events, disruptions, holidays, competitors' actions to capture temporary or seasonal opportunities that occur</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">c.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Other duties/areas</span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left: 108.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -108.0pt; mso-text-indent-alt: -9.0pt; line-height: 115%; mso-list: l0 level3 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span>i.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Represent SIA in industry events, trade shows, fairs, etc</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph; line-height: 115%;"><span lang="EN-GB" style="mso-bidi-font-family: Arial;"> </span></p>
<p class="MsoListParagraphCxSpFirst" style="text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><strong style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span></strong><!--[endif]--><strong style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Candidate Requirements</span></strong></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">a.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Has good written/oral presentation and communication skills</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">b.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Has good computer skills and basic GDS knowledge</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">c.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Highly sensitive to local market conditions</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">d.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Is commercially-minded, organized and able to balance multiple client relationships</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">e.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Is highly personable; able to identify and build relationships within client organisations</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">f.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Is tenacious, resourceful, results-oriented, innovative</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">g.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Is flexible and readily available to resolve client issues with good negotiation skills</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial;"><span style="mso-list: Ignore;">h.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB" style="mso-bidi-font-family: Arial;">Is a team player</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;"><span style="mso-list: Ignore;">i.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB">2 years related airline or travel industry experience</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; text-indent: -18.0pt; line-height: 115%; mso-list: l0 level2 lfo1;"><!-- [if !supportLists]--><span lang="EN-GB" style="mso-fareast-font-family: Arial; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;"><span style="mso-list: Ignore;">j.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-GB">Bachelor degree or above</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; line-height: 115%;"><span lang="EN-GB" style="mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;"> </span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left: 72.0pt; mso-add-space: auto; text-align: justify; text-justify: inter-ideograph; line-height: 115%;"><span lang="EN-GB" style="mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph; line-height: 115%;"><span style="font-family: '微软雅黑',sans-serif; mso-bidi-font-family: 微软雅黑; color: black; mso-themecolor: text1; mso-fareast-language: ZH-CN;">简历命名:姓名<span lang="EN-GB">+</span>申请岗位</span><span lang="EN-US" style="font-family: '微软雅黑',sans-serif; mso-bidi-font-family: 微软雅黑; color: black; mso-themecolor: text1; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN;">+</span><span style="font-family: '微软雅黑',sans-serif; mso-bidi-font-family: 微软雅黑; color: black; mso-themecolor: text1; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN;">意向城市</span><span style="font-family: '微软雅黑',sans-serif; mso-bidi-font-family: 微软雅黑; color: black; mso-themecolor: text1; mso-fareast-language: ZH-CN;">,发送至 </span><span class="MsoHyperlink"><span lang="EN-GB" style="font-family: '微软雅黑',sans-serif; mso-bidi-font-family: 微软雅黑; mso-fareast-language: ZH-CN;"><a href="mailto:sqcn_recruitment@singaporeair.com.sg">sqcn_recruitment@singaporeair.com.sg</a></span></span></p>
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