北京外航服务有限责任公司-招聘求职

国泰航空招聘共享服务中心经理-广州

职位详情

Issued by: <span style="font-size: 11.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext; mso-ansi-language: EN-US; mso-bidi-font-weight: bold; mso-no-proof: yes;">该职位隶属于广州国泰信息处理有限公司Guangzhou Guo Tai Information Processing Co., Ltd. *<span style="font-size: 11.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext; mso-ansi-language: EN-US; mso-bidi-font-weight: bold; mso-no-proof: yes;">国泰航空公司的全资子公司 Shared Services Manager, Guangzhou <span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">共享服务中心经理， <span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">广州 Location: Guangzhou Role Introduction: 1<span style="font-size: 10.5pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext; mso-bidi-font-weight: bold;">、The GGT manager is tasked to manage the GGT-GBS operations and ensure the tasks are being consistently delivered at the predefined SLA level in an efficient way. The role is part of GBS Management Team and expected to contribute the success of GBS from all aspects.   2<span style="font-size: 10.5pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext; mso-bidi-font-weight: bold;">、The job holder is also responsible for the overall personnel policy and office administration control of the GGT Office, and securing GGT’s compliance to Group policies and local legal requirements (as an individual legal entity). Key Responsibilities: 1<span style="font-size: 10.5pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、GGT Administration and HR 1) Personnel policies: In accordance with the proposal submitted by Manager Personnel & Administration to establish and implement staff policies which comply with local legal regulations and are suitable for the local environment and at the time relevant CX policies are being followed. 2) Staff performance assessment: Perform regular performance assessment of Managers and discuss any staff issues. 3) Staff Development: In accordance with the Managers’ recommendation to identify good potential staff, coach, develop and build their skills, knowledge, experience and competence in different areas and promote them to a more senior level. 4) Staff salaries & benefits: In accordance with the C&B Annual report submitted by Manager Personnel & Administration to adjust GGT pay policy from time to time, to ensure GGT offer reasonable salaries and benefits to all categories of staff. Consult HO People Department when needed. Make sure staff salaries are paid on time according to local rules. 5) Delegation of Authority: Define authority limits of GGT for HO approval and ensure this is strictly being followed. 6) GGT-GBS Budget: Submit annual budget, of any form of forecast, per HO’s guidance and request, perform monthly BCR review. 7) Finance & Accounting – Perform monthly cash flow forecast and arrange annual dividend to CASTOR (the holding co. of GGT). Close monthly local book of accounts according to local Accounting Standard and synchronize the results to SAP according to HO schedule. 8) Taxation & annual business licenses inspection: Meet local taxation requirements on submitting tax returns/TPD and paying CIT & IIT and keep close contact with HO Taxation team for any special situation. Complete the annual license inspection on time after receiving the audit report. 9) Office administration: Provide a safe, environmentally friendly and reasonably comfortable office with suitable facilities for all staff to work with. Define and adjust office rules whenever necessary. 10) Insurance and safety: Work with Swire Insurance to make sure there are adequate insurance covers for people, assets & public liabilities. Implement suitable security measures to safeguard the office, people & assets. 11) IT & communications: Coordinate with IT, landlord and local communication companies on communication equipment and setup of leased lines. Ensure no violation of local import and/or taxation rules or create difficulty in local or H.O. accounting when importing equipment. 12) External contact: Participate in chambers and associations that may benefit GGT operation (Advanced BPO accreditation, tax rebate, government subsidies etc.), e.g. BPO Association. Also need to maintain a reasonable contact with local government departments and office landlord. 2<span style="font-size: 10.5pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、GGT-GBS Operations (Passenger Revenue Accounting, Cargo Revenue Accounting, Accounting Services, Passenger Fare Loading) 1) Lead the teams to carry out work in accordance with established procedure, quality requirement and predefined SLA. 2) Provide guidance and support to the team on incident resolution, address performance issue when it occurs. 3) Strive for long term sustainability by building an effective leadership pipeline development mechanism and conducting regular reviews. 4) Ensure work efficiency of the team by reviewing the monthly operation performance/report of individual teams. 5) Review resources and workload of individual Sections to ensure resources are properly allocated and used. 6) Ensure the team members are with proper, sufficient and updated domain training. 7) Constantly explore and discuss productivity improvement opportunities including automation and process reengineering. 8) Ensure SOPs are timely maintained and updated. 3<span style="font-size: 10.5pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、Customer Care Functionally, this GGT team is under CCD responsibility, but it is also job holder’s responsibility on overall staff & office administration. 4<span style="font-size: 10.5pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、New Business 1) Coordinating with GBS Service Delivery team, conduct planning on staff resource to adopt new workload/processes, ensure relevant system access and processes are clearly established, documented and adhered to with suitable performance metrics. 2) Explore, initiate and implement centralization opportunities to drive efficiency for Cathay Group. 5<span style="font-size: 10.5pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、Innovation & Continuous Improvement 1) Consantly investigate, adopt and leverage new technology solutions to help support improved efficiency of operations. 2) Drive and promote LEAN culture in the team. 3) Lead and perform process review on regular basis, to identify process optimization potentials, pursue improvement initiatives and drive ultimate materialization of the improvement projects. 6<span style="font-size: 10.5pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: windowtext;">、Running a separate legal entity on a day-to-day basis 1) Ensure GGT complies with local rules and regulations, including taxes, labor laws, etc. 2) Fully accountable for the local books and records. 3) Manage payroll of GGT. 4) Manage purchasing activities under GGT. 5) Maintain relationship with external stakeholders such as suppliers, banks and local auditors. 6) Abide by the principle of confidentiality, follow the information security policy, implement risk management and ensure information security & the sustainable development of business. Qualifications / Experience: 1、Bachelor’s degree holder, major in accounting or member of internationally recognized professional accounting body is preferred 2、Master of Business Administration is also preferable 3、Strong leadership qualities including excellent interpersonal, communication and presentation skills 4、Previous experience in aviation industry would be an advantage 5、Strong appetite to learn, with an ability & desire to understand the underlying commercial aspects of the relevant business units, willing to challenge the status quo and improve work processes 6、Effective problem-solving skills with an analytical mind set 7、Able to initiate and manage changes 8、At least 10 years’ experience with office and HR management at a manager level 9、Able to work under pressure and meet deadlines, independently as well as an effective team player 10、Able to maintain CX values while implementing local rules 11、Excellent command of both written and spoken English, Cantonese & Mandarin. 12、Proficiency in MS Office application and Experience in using SAP advantageous <span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">声明： 1<span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、国泰航空每位应聘者提供平等应聘的机会。应聘者提供的个人数据将严格按照政策使用，并仅用于招聘目的。 2<span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、如八周内未收到进一步安排可视为应聘不成功。所有相关信息将被存档至多二十四个月。如有需求可联系我们的数据保护人员提供个人信息收集声明的副本。 <span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">注意: 1<span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、所有中国内地职位的劳动合同遵循当地条款。 2<span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、应聘者须持有中国身份证。 <span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #4c4c4c; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm; mso-ansi-language: EN-GB;">Announcement: <span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #4c4c4c; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm; mso-ansi-language: EN-GB;">1. Cathay Pacific<span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #4c4c4c; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm; mso-ansi-language: EN-GB;"> is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. <span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; color: #4c4c4c; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm; mso-ansi-language: EN-GB;">2. <span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #4c4c4c; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm; mso-ansi-language: EN-GB;">Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer. <span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #4c4c4c; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm; mso-ansi-language: EN-GB;">Notes: 1. <span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #4c4c4c; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm; mso-ansi-language: EN-GB;">All Chinese mainland based<span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm; mso-ansi-language: EN-GB;"> positions are subject to local terms and conditions. 2. <span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #4c4c4c; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm; mso-ansi-language: EN-GB;">Applicants must have the right to live and work in Chinese mainland. Job Application: Please scan the QR code below to apply for the job. <img src="http://10.201.0.12:8081/images/20250711151842797502.png" alt="" width="116" height="116" />

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