<p style="margin-bottom: 6pt; text-align: justify; line-height: 2;"><strong><span lang="EN-US" style="font-size: 14.0pt; font-family: 'Calibri Light',sans-serif; mso-ascii-theme-font: major-latin; mso-fareast-font-family: 'Microsoft YaHei UI'; mso-hansi-theme-font: major-latin; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .45pt; background: white;">JOB DESCRIPTION</span></strong></p> <table class="MsoNormalTable" style="width: 357.25pt; background: white; border-collapse: collapse; line-height: 2;" border="0" width="0" cellspacing="0" cellpadding="0"> <tbody> <tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"> <td style="width: 147.95pt; border: solid windowtext 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="197"> <p style="text-align: justify; text-justify: inter-ideograph; line-height: 12.0pt; mso-pagination: widow-orphan; word-break: break-all;"><strong><span lang="EN-US" style="mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt;">Job  Title</span></strong></p> </td> <td style="width: 209.3pt; border: solid windowtext 1.0pt; border-left: none; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="279"> <p class="MsoNormal" style="line-height: 12.0pt; mso-pagination: widow-orphan; word-break: break-all;"><strong><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt;">Officer,Airport Services</span></strong></p> </td> </tr> <tr style="mso-yfti-irow: 1;"> <td style="width: 147.95pt; border: solid windowtext 1.0pt; border-top: none; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="197"> <p style="text-align: justify; text-justify: inter-ideograph; line-height: 12.0pt; mso-pagination: widow-orphan; word-break: break-all;"><strong><span lang="EN-US" style="mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt;">Reporting  To</span></strong></p> </td> <td style="width: 209.3pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="279"> <p style="text-align: justify; text-justify: inter-ideograph; line-height: 12.0pt; mso-pagination: widow-orphan; word-break: break-all;"><a name="OLE_LINK1"></a><strong><span lang="EN-US" style="mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt;">Supervisor,Airport Services</span></strong></p> </td> </tr> <tr style="mso-yfti-irow: 2;"> <td style="width: 147.95pt; border: solid windowtext 1.0pt; border-top: none; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="197"> <p style="text-align: justify; text-justify: inter-ideograph; line-height: 12.0pt; mso-pagination: widow-orphan; word-break: break-all;"><strong><span lang="EN-US" style="mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt;">Department</span></strong></p> </td> <td style="width: 209.3pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="279"> <p style="text-align: justify; text-justify: inter-ideograph; line-height: 12.0pt; mso-pagination: widow-orphan; word-break: break-all;"><strong><span lang="EN-US" style="mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt;">Ground Operations</span></strong></p> </td> </tr> <tr style="mso-yfti-irow: 3; mso-yfti-lastrow: yes;"> <td style="width: 147.95pt; border: solid windowtext 1.0pt; border-top: none; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="197"> <p style="text-align: justify; text-justify: inter-ideograph; line-height: 12.0pt; mso-pagination: widow-orphan; word-break: break-all;"><strong><span lang="EN-US" style="mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt;">Region</span></strong></p> </td> <td style="width: 209.3pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="279"> <p style="text-align: justify; text-justify: inter-ideograph; line-height: 12.0pt; mso-pagination: widow-orphan; word-break: break-all;"><strong><span lang="EN-US" style="mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt;">Outstation</span></strong></p> </td> </tr> </tbody> </table> <p class="MsoNormal" style="text-align: left; line-height: 2;" align="left"><span lang="EN-US"> </span></p> <p style="margin-bottom: 6pt; text-align: justify; line-height: 2;"><strong><u><span lang="EN-US" style="font-size: 14.0pt; font-family: 'Calibri Light',sans-serif; mso-ascii-theme-font: major-latin; mso-fareast-font-family: 'Microsoft YaHei UI'; mso-hansi-theme-font: major-latin; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt; background: white;">Location </span></u></strong><strong><span lang="EN-US" style="font-size: 14.0pt; font-family: 'Calibri Light',sans-serif; mso-ascii-theme-font: major-latin; mso-fareast-font-family: 'Microsoft YaHei UI'; mso-hansi-theme-font: major-latin; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt; background: white;"> </span></strong></p> <p style="margin-bottom: 6pt; text-align: justify; line-height: 2;"><span lang="EN-US" style="mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt; background: white;">Beijing<span style="mso-spacerun: yes;">  </span>PEK/PKX</span></p> <p style="margin-bottom: 6pt; text-align: justify; line-height: 2;"><strong><u><span lang="EN-US" style="font-size: 14.0pt; font-family: 'Calibri Light',sans-serif; mso-ascii-theme-font: major-latin; mso-fareast-font-family: 'Microsoft YaHei UI'; mso-hansi-theme-font: major-latin; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt; background: white;">Responsibilities</span></u></strong></p> <p class="MsoNormal" style="margin: 0cm 0cm 7.8pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">A.<span style="font: 7.0pt 'Times New Roman';">        </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Supervise airport ground handling agents performance in passenger service functions.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 7.8pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">B.<span style="font: 7.0pt 'Times New Roman';">        </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Update Superior once major flight disruption / creeping delay and submits handling reports to headquarter.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 7.8pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">C.<span style="font: 7.0pt 'Times New Roman';">        </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Handle situations on site and off site including delayed and overbooked flights.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 7.8pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">D.<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Handle real time customer complaints.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 7.8pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">E.<span style="font: 7.0pt 'Times New Roman';">        </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Complete all post-flight duties and reports timely.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 7.8pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">F.<span style="font: 7.0pt 'Times New Roman';">         </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Meet and assist VIPs on departure and arrival as and when necessary<span style="mso-tab-count: 1;">       </span>.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 7.8pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">G.<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Handle any ad-hoc tasks assigned by superior.</span></p> <p style="margin-bottom: 6pt; text-align: justify; line-height: 2;"><strong><u><span lang="EN-US" style="font-size: 14.0pt; font-family: 'Calibri Light',sans-serif; mso-ascii-theme-font: major-latin; mso-fareast-font-family: 'Microsoft YaHei UI'; mso-hansi-theme-font: major-latin; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt; background: white;">Minimum qualifications and experience</span></u></strong></p> <p class="MsoNormal" style="margin: 0cm 0cm 6pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">A.<span style="font: 7.0pt 'Times New Roman';">        </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">College degree or above.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 6pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">B.<span style="font: 7.0pt 'Times New Roman';">        </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Minimum 1 year airport services working <a name="OLE_LINK6"></a>experience.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 6pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><a name="OLE_LINK4"></a><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">C.<span style="font: 7.0pt 'Times New Roman';">        </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Fluency in</span><span lang="EN-US" style="font-size: 12.0pt;"> English and <a name="OLE_LINK2"></a><a name="OLE_LINK5"></a><a name="OLE_LINK3"></a><span style="mso-bookmark: OLE_LINK5;"><span style="mso-bookmark: OLE_LINK2;">ability to</span></span><span style="mso-bookmark: OLE_LINK5;"><span style="mso-bookmark: OLE_LINK2;"> communicate in</span></span><span style="mso-bookmark: OLE_LINK2;"> Cantonese</span> would be an advantage.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 6pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">D.<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Proficiency in PC operations, e.g. MS Excel and MS Word.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 6pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">E.<span style="font: 7.0pt 'Times New Roman';">        </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Willing to take shift duties.</span></p> <p class="MsoNormal" style="margin: 0cm 0cm 6pt 21.25pt; text-indent: -21.25pt; line-height: 2;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">F.<span style="font: 7.0pt 'Times New Roman';">         </span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 12.0pt;">Good communication skills and learning ability.</span></p> <p class="MsoNormal" style="margin-bottom: 6pt; line-height: 2;"><span lang="EN-US" style="font-size: 12.0pt;"> </span></p> <p style="margin-bottom: 6pt; text-align: justify; line-height: 2; background: white;"><span lang="EN-US" style="mso-fareast-font-family: 'Microsoft YaHei UI'; mso-bidi-font-family: 'Microsoft YaHei UI'; letter-spacing: .4pt; background: white;">Any application please send your resume to <strong><u>jiayi.zhu@hkairlines.com</u></strong>.</span></p> <p class="MsoNormal" style="line-height: 2;"><span lang="EN-US" style="font-size: 12.0pt;"> </span></p>