波兰航空公司招聘Customer Service Specialist & Operation Specialist
职位详情
<p class="MsoNormal" style="margin: 10.5pt 0cm; text-align: left; line-height: 2;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><span lang="EN-US" style="color: black;"><img style="display: block; margin-left: auto; margin-right: auto;" src="http://10.201.0.12:8081/images/20230519131402443677.png" alt="" width="375" height="300" /></span></span></p>
<p class="MsoNormal" style="margin: 10.5pt 0cm; text-align: left; line-height: 2;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><span lang="EN-US" style="color: black;">LOT Polish Airlines, history of 94 years, is a modern airline that connects New Europe with the world. We provide over 7,5 million passengers a year with the shortest and most comfortable travel options to more than 100 destinations worldwide via Warsaw, a competitive hub that offers fast connections. As the only carrier in the region, LOT offers direct long-haul flights to the USA, Canada, China, Singapore, India, Japan and South Korea while building its leadership position in East Central Europe. We fly one of the youngest fleets in Europe and, as the only airline, we operate the Boeing 787 Dreamliner, the world's most advanced aircraft, on all long-haul connections. At LOT we rely primarily on the passion and positive energy of its team members, including top ranking pilots in the global aviation business, often champions in many aviation sports. We are now looking for someone to join our team as : </span></span></p>
<p class="MsoNormal" style="margin: 10.5pt 0cm; text-align: left; line-height: 2;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;">Customer Service Specialist and Operation Specialist</span></p>
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<p class="MsoNormal" style="margin: 10.5pt 0cm; text-align: left; line-height: 2;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><span lang="EN-US" style="color: black;"><strong>Position:</strong> Customer Service Specialist and Operation Specialist </span></span></p>
<p class="MsoNormal" style="margin: 10.5pt 0cm; text-align: left; line-height: 2;" align="left"><span lang="EN-US" style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; color: black; font-size: 12pt;"><strong>Location:</strong> Beijing </span></p>
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<p class="MsoNormal" style="margin: 10.5pt 0cm;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><strong><span lang="EN-US">Principal Accountabilities:</span></strong></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To accept work arrangements between Capital Airport & DaXing Airport, and business trip to other cities if necessary</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To support sales with all cargo reservation and handling issues in accordance with customer’s expectations and requests</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To do the daily booking and tracing works</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To deal with irregularities/claims issues</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To manage GHA and ramp performance</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To prepare loading plans, flight documentation for each flight</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To support ULD inventories and make report</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To monitor all special cargo operations</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To make necessary phone call with foreign colleagues/partners/customers</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">To support other reasonable tasks as required</span></span></p>
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<p class="MsoNormal" style="margin: 10.5pt 0cm;" align="left"><span lang="EN-US" style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"> </span></p>
<p class="MsoNormal" style="margin: 10.5pt 0cm;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><strong><span lang="EN-US">Profile Requirements & Qualifications:</span></strong></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">Bachelor’s degree or equivalent</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">Relevant CS or OPS experience, or good airfreight industry knowledge preferred (previous experience in airfreight industry is welcome but not obligatory)</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">Strong negotiation and communication skills</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">Proficient in using Microsoft Word, Excel & Powerpoint etc required</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">Driver’s license Cat.C</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">Fluent in both spoken and written Chinese and English, TEM8 preferable</span></span></p>
<p class="MsoNormal" style="margin: 10.5pt 0cm;" align="left"><span lang="EN-US" style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"> </span></p>
<p class="MsoNormal" style="margin: 10.5pt 0cm;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><strong><span lang="EN-US">We offer:</span></strong></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">Professional trainings from HDQ</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">21-day annual leave</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">staff tickets</span></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-indent: -18pt;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><!-- [if !supportLists]--><span lang="EN-US">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span lang="EN-US">salary and quarter bonus adequate to your competencies</span></span></p>
<p class="MsoNormal" style="margin: 10.5pt 0cm;" align="left"><span lang="EN-US" style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"> </span></p>
<p class="MsoNormal" style="margin: 10.5pt 0cm;" align="left"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><span lang="EN-US">If you are interested, please send your CV to </span><strong><span lang="EN-US"><a href="mailto:X.dan@lot.pl" target="_blank" rel="noopener"><span style="color: #0563c1; font-weight: normal;">X.dan@lot.pl</span></a></span></strong><span lang="EN-US"> before 30 Sep, 2023.</span></span></p>
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