俄罗斯航空公司招聘 Customer Service Agent

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Company Introduction


Aeroflot is Russia’s flagship carrier and a proud member of the SkyTeam global airline alliance. Aeroflot and its partners serve 1,062 destinations in 177 countries worldwide. In 2016, Aeroflot carried 29 million passengers (43.4 million passengers as Aeroflot Group including subsidiaries).

Aeroflot became the first Russian airline to be awarded Four Star Airline status by Skytrax in recognition of the high-quality of its customer service. In 2017, Aeroflot was named Best Airline in Eastern Europe for the sixth time at the Skytrax World Airline Awards.

In 2017, Aeroflot was named the most powerful brand in Russia and the world’s strongest airline brand by leading valuation and strategy consultancy Brand Finance. Aeroflot was also named Best Major Airline in Europe by TripAdvisor travelers and recognized as the Favorite International Airline in China at the Flyer Award Ceremony 2017.

Aeroflot operates one of the youngest fleets in the world with 199 aircraft. Aeroflot is based in Moscow, at Sheremetyevo International Airport.

Aeroflot operates 7 daily flights from Moscow to China, including Beijing, Shanghai, Guangzhou and Hong Kong. Via Moscow, Aeroflot connects to over 50 European destinations. 

Find out more at www.aeroflot.com.


俄罗斯航空公司是俄罗斯的载旗航空公司,也是天合联盟的成员之一。俄航总部和转机枢纽位于莫斯科,与其合作伙伴的航线网络覆盖全球177个国家的1062个目的地。2016年,俄航集团共运送旅客4340万人次。

俄罗斯航空公司是俄罗斯第一家被授予SKYTRAX四星级企业的航空公司。俄航在2017年连续第六年当选SKYTRAX东欧最佳航空公司。同年,俄航被业界领先的评估机构Brand Finance评选为世界最强航空品牌和俄罗斯最强品牌。俄航被TripAdvisor用户评选为欧洲最佳主流航空公司。

俄航的机队拥有199架飞机,是全球最年轻的机队之一。

俄航在中国的航线包括北京、上海、广州、香港直飞莫斯科,2017年夏季每周49个航班。经莫斯科中转可到达欧洲的50多个主要城市。

请登录www.aeroflot.com查看更多消息。


  Position:Airport Customer Service Agent


  Location: Beijing


  Key tasks & responsibilities: 


  Selection criteria


 - University Degree


 - Excellent command of written/spoken Mandarin and English, knowledge of Russian is an advantage


 - Ability to use Microsoft Word, Excel


 - Strong communication, interpersonal & customer service skills


 - Ability to work night shift


 - Below 35 years of age


 - Related experience preferred


 Please send English and Chinese resume with photo attached to email to: 

 li-yinghong@live.cn and bjstosu@aeroflot.ru


招聘职位名称: 机场客服专员

招聘人数:2名

工作地址:北京机场

薪资待遇: 面谈

要求:

1.大本学历,熟练掌握普通话和英文,会俄语者优先。

2.掌握Word,Excel等办公软件

3.较强的人际沟通和客户服务技巧

4.可以上夜班

5.年龄35岁以下

6.有相关从业经验者优先


应聘联系人:李女士   电话:15901281169, 请将中英文简历(附2寸证件照、学历证明)发送到: li-yinghong@live.cn和 bjstosu@aeroflot.ru