香港港龙航空有限公司北京代表处招聘Business Resilience Specialist 企业应急管理高级专员

Job Description

Business Resilience Specialist-企业应急管理高级专员

 

Purpose

To be the central co-ordination point for all Emergency and Accident (E&A) and business continuity capability and readiness in the region and to act as an extension of the Head Office GSORM / Business Resilience team.


To partner with the Regional General Manager, Regional Head of Airports China, Country Managers, Airport Operations Managers and Cargo Managers to ensure robust E&A and business continuity plans are in place at all locations and that there is regional and organisational alignment in planning and response.

 

Competencies

Knowing our Business Environment

Organisational UnderstandingLevel 2

Developing Professional ExpertiseLevel 2

Analysis and Problem SolvingLevel 2

Driving Service and Business Excellence

Planning and OrganisingLevel 2

Continuous Improvement and InnovationLevel 2

Collaborating with Others

Teamwork and Building PartnershipsLevel 2

Interpersonal Effectiveness *Level 3

Leading the Airline

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* Interpersonal Effectiveness comes into effect only in an E&A situation

 

Key responsibilities and tasks

Planning and Coordination

·Ensure that E&A plans conform to requirements established by the Group Crisis Management Manual and interim requirements issued by GSORM Business Resilience

·Support the Regional General Manager (RGM) and the Regional Airport Manager (RAM) in ensuring that E&A plans are in place, are fit for purpose, practiced (and if necessary, executed) at locations in the region.

·Support the RGM and RAM in ensuring that all regional business critical activities are identified and have the required suite of business continuity plans as per the Group Crisis Management Manual and interim requirements issued by GSORM Business Resilience.  This includes but is not limited to:

- Loss of access

- Loss of systems

- Loss of supply

- Shortage of employees

- Event specific (for example, earthquake, civil unrest, marshal law) 

·In coordination with GSORM Business Resilience, facilitate and/or participate in any Group level E&A and Business Continuity Plans exercises within the region

·For new port start-ups or change of locations, as per the Group Crisis Management Manual, and interim requirements issued by GSORM Business Resilience, and new port start up guidelines,  assist the RGM, RAM (and delegates) to research, create, and document port E&A and business continuity plans in advance of the port’s opening date

·Attend, facilitate and participate in any internal and external E&A related meetings, workshops or exercises at all locations in the region (as practical)

·Attend and participate in Group E&A and Business Continuity Plan meetings, workshops, or exercises at designated locations as requested by GSORM Business Resilience (as practical)

·As requested by the RGM, RAM (or delegates), - or as mandated by local law or regulations - coordinate with all relevant external agencies to ensure all E&A and Business Continuity Plan activities can be carried out effectively.  This includes but is not limited to Red Cross, interfaith agencies, airport authorities, handling agencies, local/federal government agencies and other support bodies

·Represent Cathay and actively participate in all oneworld E&A and Business Continuity Plan planning activities and exercises to promote alignment in a joint alliance response in the region

·Partner with GSORM Business Resilience to ensure all local E&A and business continuity plans meet or exceed all regional legal and statutory requirements

·Ensure E&A and Business Continuity Plan organisational and operational consistency among business units in the region


Training

·As per the Group Crisis Management Manual and interim requirements issued by GSORM Business Resilience, coordinate and deliver E&A and Business Continuity Planning training as required in the Region ensuring all corporate and local objectives are met

·In coordination with GSORM Business Resilience, upon new port start-ups or any changes in location, management, or third party support, assist local management to conduct training, briefings and other educational and awareness sessions for all relevant stakeholders

·As per the Group Crisis Management Manual and interim requirements issued by GSORM Business Resilience, ensure accurate training records and feedback are documented, maintained, and stored in appropriate and secured locations


Administration

·Assist the Airport Operations Managers and Country Managers to source and purchase all necessary equipment and supplies for E&A and Business Continuity Planning readiness

·In coordination with the Regional General Manager and Finance team, prepare and manage the regional E&A and Business Continuity Plan budget.  Process and ensure payment according to terms of any invoices and associated agreements for E&A and Business Continuity Plan preparation, testing, and execution

·Support local teams  with E&A and Business Continuity Plan related updates (both live and post-event) to ensure they can communicate effectively with various audiences


Safety, Compliance and Quality

·Assist the Regional General Manager, Regional Airports Manager and the and GSORM Business Resilience team to conduct Quality Control checks as required

·Follow up to completion on any action items arising from Quality Control checks, Quality Audits and exercises to ensure a continuous improvement mindset and culture exists

·Through training and quality control activities ensure all Cathay employees across the region are clear on their roles and responsibilities in a crisis / E&A event


E&A

·Emergency and Accident and Crisis Response responsibilities as required

 

Qualifications / Experience

Qualifications

·High School graduation


Knowledge, skills, training and experience

·Familiarity with, or previous experience in, emergency response, business continuity, or related activities is strongly preferred

·Strong knowledge of the aviation industry (and with preferably Airport experience/exposure)

·Solid time management and co-ordination skills

·Proven ability to multi-task

·String stakeholder and relationship management skills

·Project coordination and facilitation skills

·Influencing and negotiating skills

·Ability to work remotely, across time zones and across cultures

·Proven ability to work under pressure

·Excellent communication skills

·Understanding of the Regulatory regime(s) where the Cathay Group operates


Mailbox to receive CVsha_pnl@cathaypacific.com

Deadline: November 30, 2018